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Hajj Operators is set to improve Muslim Pilgrimage Experience, Collaborates with Zamzam Pullman Hotels Makkah & Madina

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Representatives of Zamzam Pullman Hotel Makkah & Madina; Ayman Elkayssouni, Cluster Director Sales & Marketing, Zamzam Pullman Hotel Makkah & Madina and Hamid Sidine, General Manager, Zamzam Pullman Makkah; Mohamed Gouda, Revenue Manager, Zamzam Pullman Hotel Makkah

Zamzam Pullman Hotels Makkah and Madina have held engagement sessions with key Hajj operators and other critical stakeholders within the Nigerian Hajj community in Lagos and Abuja. The meetings which were the first of its kind for the hotel in Nigeria was primarily driven by the hotel management’s desire to showcase its offerings and collaborate to enhance the experiences of Nigerian pilgrims at the hotel during the Hajj and Umrah.

Hamid Sidine, General Manager, Zamzam Pullman Makkah; Amb. Haliru S. Shuaibu former Nigerian Ambassador to Sudan and designated representative of the Murshid, Abuja National Mosque and Ayman Elkayssouni, Cluster Director Sales & Marketing, Zamzam Pullman Hotel Makkah & Madina during a visit to Chief Iman at the National Mosque Abuja.

The stakeholder sessions which were insightful offered an opportunity for Hajj Operators in Nigeria to offer useful tips on the peculiar needs of Nigerian pilgrims staying at the hotel during the pilgrimage.

With a total of over 800 rooms at its Makkah facility and 500 at its Madina facility, the Zamzam Pullman Hotel is quite popular with Nigeria pilgrims desirous of close proximity to the holy sites, luxurious amenities, and top-notch hospitality.

Hamid Sidine, General Manager, Zamzam Pullman Makkah; Honorable Lateef Abiru, Chief Whip, Lagos State House of Assembly, and Ayman Elkayssouni, Cluster Director Sales & Marketing, Zamzam Pullman Hotel Makkah & Madina during a visit to the Lagos State House of Assembly.

Speaking at the event, the General Manager, Zamzam Pullman Hotel Makkah, Hamid Sidine, stated that the engagements were an opportunity to appreciate the efforts of critical stakeholders, who have been instrumental in the logistics support of Nigerians traveling to Makkah for hajj and Umrah all year round.

He said that “it was also geared at collaborating with stakeholders in Nigeria and through engagement, better understand the needs of Nigerian Pilgrims in order to improve the existing delightful experiences for Nigerian Pilgrims during visits to the Holy Land in Saudi Arabia”

Shehu Usman Muhammad, Ph.D., Senior Assistant Imam, Abuja National Mosque; Mohamed Gouda, Revenue Manager, Zamzam Pullman Hotel Makkah; Hamid Sidine, General Manager, Zamzam Pullman Makkah and Ayman Elkayssouni, Cluster Director Sales & Marketing, Zamzam Pullman Hotel Makkah & Madina during a visit to Chief Iman at the National Mosque Abuja.



Cluster Director, Sales, and Marketing, Zamzam Pullman Makkah and Madina, Ayman Elkayssouni, stated that the purpose of the visit by the Hotel Brand was to engage hajj operators directly, listen to their needs, and also build relationships with the Nigerian Hajj operators.

He stated that the hotel was consistently looking for new offerings to ensure a renewed experience every time a guest visits. To this end, he said “we have introduced a loyalty programme to reward guest who stays at our hotels. We are also considering having Nigerian and African cuisine on our culinary list to address the needs of Nigerians whilst at the hotel”

Ayman Elkayssouni, Cluster Director Sales & Marketing, Zamzam Pullman Hotel Makkah & Madina, Mojisola SAKA, Chief Operating Officer, Soulcomms Limited, Mohamed Gouda, Revenue Manager, Zamzam Pullman Hotel Makkah and Hamid Sidine, General Manager, Zamzam Pullman Makkah the hotels meeting with hajj operators in Abuja

 

 

Ayman Elkayssouni, Cluster Director Sales & Marketing, Zamzam Pullman Hotel Makkah & Madina Sogbesan Asanat, Managing Director, New Crescent International Travels Limited; Aminat Tunji Akinwande, Director, Dewise Travels Hamid Sidine, General Manager, Zamzam Pullman Makkah, and Mohamed Gouda, Revenue Manager, Zamzam Pullman Hotel Makkah during the hotels meeting with hajj operators in Lago

Sogbesan Hasanat, Managing Director, News Crescent International Travels Limited, stated that “Zamzam Pullman Makkah and Medina has been a wonderful hotel and the experience has been very good to our customers. A lot of them have really had a wonderful time staying at the hotel. It is like a home away from home”

A cross-section of Hajj Operators & the Zamzam Pullman Hotel team at the hotels meeting with hajj operators in Lagos

The ZamZam Pullman hotel is a 5-star hotel that prides itself on the quality of its premium hospitality and service offerings through its warm Arabic welcome of pilgrims visiting the holy sites in Makkah and Medina. The presence of its Hotels within the holy cities of Makkah and Medina is complemented by a fantastic rail network that functions at optimal levels for flexibility and ease of access to the holy sites in both cities.

A Guest, Ali Nuhu, Nollywood Actor and Ayman Elkayssouni, Cluster Director Sales & Marketing, Zamzam Pullman Hotel Makkah & Madina at the hotels meeting with hajj operators in Abuja

For more information,

Pullman Zamzam Makkah

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Pullman Zamzam Madina

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